Common Questions- Course Building

I published my course by accident. Can you revert to draft status?

Please reach out to success@amesite.net

Why can't I delete this quiz? 

If a user has taken a quiz and there is grade data attached, it has to be deleted by Amesite to preserve data integrity. Please reach out to success@amesite.net

I'm getting an error when I upload my csv. Help! (updated template)

When using a .CSV, make sure you:

  1. Use the updated template by clicking on the Download Template button
  2. Save .CSV in CSV UTF-8 format if using foreign characters

I need to delete a course.

Please reach out to success@amesite.net

My video (embedded content) isn't showing. 

When embedding content, make sure:

  1. Make sure the content is embedded correctly. See the Course Building Tips for more information.
  2. Check if the content has been updated on the hosting site. If so, get the new embed code and update the content on the platform.

I don't feel like building a new course. Can I clone a course that will have the same info?

  1. Click New Project. Choose Copy an Existing Course from the dropdown.
  2. Edit the course information, including the course type, name, number, images, and dates, if applicable.
  3. Click Save & Get Started!.
  4. Edit the course content if necessary.

See Course Building Tips for more details.

I want to clean up my course feed. Can I delete old comments?

You can keep the course feed clean in two ways:

Profanity filter: Click the ... under the comment to report profanity. Users with reported posts will not receive engagement points.

Post Deletion: Click the ...under the post to delete. Users will receive an email that their post has been deleted and to contact the Instructor for more information. Deleted posts can be restored via the Discussion Manager. 

Can I set a course so users are auto-unenrolled after a specific time frame? 

To set the enrollment period for a course:
  1. Click on the course you want to set the enrollment period for.
  2. In the General Information section, scroll down to Enrollment Period.
  3. Toggle on the Enable Enrollment Period switch.
  4. Enter the number of weeks you want to keep learners enrolled in the course.
  5. Click Save.

See Course Enrollment Management for more details.